Welcome to One Stop!
The One Stop department combines the services for financial aid and billing into one cohesive department, ensuring that you have all the resources available to better understand your educational investment. Our Enrolled Student Service Associates are trained to assist you with any financial aid and billing questions you may have.
How we Communicate with our Students
One Stop routinely sends important information to students at their SNHU email account. We have the expectation that students will check their email frequently, and that dependent students will share important financial aid information with their parent(s).
If you are a parent and would like to speak with One Stop regarding your son or daughter’s financial records, then your student will need to sign what is known as a FERPA form (mySNHU login required). FERPA, which stands for Family Education Rights and Privacy Act, is a federal law that protects the privacy of student’s education records. Without this form on file, we will not be able to discuss your son or daughter’s account in detail with you.
The Annual Financial Aid Process
The financial aid process is completed on an annual basis, which begins with the filing of the Federal Free Application for Federal Student Aid (FAFSA). Our priority filing date is March 15 every year; however, you can file the FAFSA as early as January 1 each for the upcoming year. Please use estimated tax information in order to meet the March 15 priority deadline, if necessary. You can go back into the FASFA online and update all tax information by using the IRS and Department of Education integrated data retrieval tool.
Please be aware, Fall 2013 tuition payment is due on August 1st; Spring 2014 tuition is due on January 1st. Your student will accrue a $150 late fee is payment is not received by this time. As a first-time borrower, the student is required to complete a Master Promissory Note and Entrance Loan Counseling in order to activate their loans. See “Required Forms” for more information.
Your Student’s billing statement will list all semester charges, including tuition, meal plan, housing, student activity fee, etc. This statement will also outline all scholarships, grants and activated federal student loans. The net balance due is the remaining balance due to the university. Your student’s billing statement is also available 24/7 on their MySNHU portal!